Senior Service Manager Support

General Information

How-To Library
A collection of articles on how to perform specific detailed tasks in Senior Service Manager

Utilities & Downloads
Downloadable utilities and updates for Senior Service Manager

User's Manual
Senior Service Manager 5.0 User's Manuals

Supplementary Tutorials
Supplementary Tutorials Manual

NT Administrator's Guide
NT Administrator's Guide for Senior Service Manager

Product Upgrades

Upgrade to Senior Service Manager 5.1

For Microsoft Windows

For SCO Unix (that’s right, an upgrade path to SSM Windows)

Upgrade to ServiceShop
Senior Service Manager to ServiceShop upgrade information