NOTE: This is preliminary information and actual information may be different when the product is released.

What's New in Service 2.0

Dramatically more advanced user interface, styled after Microsoft Office 2003™ and Intuit QuickBooks™
Ability to augment and enhance the application though plug-ins (as well as a 3^rd party plug-in API)
A single client installation may connect to multiple servers (the server selection is made when you login).
The clients may be run from anywhere (over the internet, phone, LAN, WAN, etc).
Costs are hidden by default throughout the system
Ability to Filter and Group any grid/browser in the entire system. Just right click and select Filter Row or Group By to enable this feature.
Support for Windows Themes and Office XP or Office 2003 user interface styles.
Support for a variety of accounting software packages
Support for Multiple Locations (and multiple divisions within those locations)

Support for a Customer Source and a Customer Referral rather than one or the other.
Two new vehicles fields (Misc1 and Misc2) that can be renamed and searched on like make, model, year, etc.
Recommendations and Services Due are available from the Customer Summary and new items can be added without an open Service Order.
Recommendations have support for category, estimated price, and estimated hours

Renamed Document Templates to better reflect their purpose
Ability to import into every document type (including parts invoices)
Each vehicle associated with a template has its own Service Due. This allows for situations where the vehicles have the same requirements but separate service intervals.
Templates may now belong to more than one group (the group is held with the vehicles for the template)
“Other” has been renamed to Description

All printing (both for Documents and for Reports) is handled by Crystal Reports™.
Any and all documents and reports may be modified by the end user. You may either edit and existing template (supplied with the software) or produce your own from scratch.
Print engine supports exporting directly to PDF format
Charting is fully supported and may be effortlessly added to the documents

Document status can be manually set to any text you wish. It will still automatically populate with Open, Invoiced, and Paid.
Much improved labor text editor now supports more formatting options including "Auto Text".
Parts, Fees, Items, and Non-Inventory Parts are added and displayed on the same screen (just like they are printed) and may be manually sorted.
Ability to convert an Estimate to an Order in 2 steps
Ability to import an entire Estimate or a single line into any document
Full Canadian PST and GST support on the printed invoice
Recommendations and Services Due are much easier to view, edit, and add

Cash Registers are now assigned to a physical PC. This allows us to better manage the drawers, improves security, and allows us to integrate credit card processing into the application.
The register view is now filtered by Cash Out allowing you to see each cash out separately (this makes it much easier to navigate).
Old Cash Outs may be voided at any time and in any order
Multiple Registers may be exported to the accounting system simultaneously
The Cash Out Preview and Cash Out Report have been merged together
The Cash Out Report now shows Sales Tax collection information

Purchasing has been completely revamped with an addition of the Purchase Queue
Completely removed the need to receive Purchase Orders prematurely
Stocking levels are not looked at when adding parts to the order. Parts needed and not in stock will simply be added to the Queue automatically.
Removes the need of the service writer knowing exactly which part will be needed or which vendor should be used.
Parts Queue is checked when the document is invoiced to ensure that all parts have been received prior to invoice (optional).
Purchase Orders may now be posted directly to most accounting systems.

For more information call
800-YES-GEN4