Automotive and Truck Repair Shop Software
"GREAT SYSTEM. This is a great product. Also, thanks so much for your persistence in recovering my data from my old system.
Wade Lennan
Monaco Motors
Canoga Park, CA

 

Product Comments

Comments made by GenesisFour clients about our products.


"I am using GenesisFour's Service2000 and cannot say enough good things about the program. I previously used their prior version Senior Service Manager and it was awesome. Both programs have matrix pricing that will automatically set your selling prices and you can have multiple matrices for unlimited departments. Reports are equally as good. Service2000 is all set up in a Windows environment. The on-site training & support is tops in the industry. And Service2000 exports to QuickBooks! Believe me it can do it ALL!! All I can say is BUY IT!! Once again, thanks. If anyone would like any addition information about GenesisFour please feel free to call me at 216-898-5800."

- Gerry Frank, Auto Repair Technology, Brook Park, OH
2/9/04


You really do have a great system that is very adaptable to any shop, just depends on how each shop wants to use it.  I just started using the Worldpac interface; very easy and fast!  Anytime you need a recommendation for the system or a demo, please feel free to send them my way. 

Deb Maynard, 3D Auto Works, Hudson, NH
1/18/05


Hey, can I tell you much S2K (Service2000) rocks?

I am sitting here this morning, 16 months down the road from our initial purchase and install of S2K, and I am even more delighted than when I first bought it. I am in the process of adding a new service advisor to the business and the data output from S2K has been invaluable in making management decisions. More importantly, it has been invaluable in keeping our shop profitable AND our clients thrilled with our service.

Summer is here and clients are coming out of the woodwork, calling, making appointments based on our past service and reminders from S2K. We receive daily continual praise and referrals from satisfied clients, reinforced all the more as we track them with S2K. Sure we run a tight ship and really take care of customer service, but the features of S2K makes that so much easier. Its a oft repeated comment, but knowledge is power, and S2K has given me to power to understand, manage and develop my business. We are not only growing, but we are becoming more and more profitable as I hone and fine tune the machine that is Atlantic Motorcar.

Thanks again to you Alan, Fred and the rest of the S2K staff for such a wonderful product!
S2K is the most important tool in our workshop!

Cordially,
Bruce J. Howes, President, Atlantic Motorcar Services, Inc., Wiscasset, ME
5/19/05


It has been 14 months since I purchased your product, and I am still learning new ways to use it. My staff is very comfortable with it, and with QuickBooks my life is much easier. Even My accountant likes it. I have been using the file attachment and e-mailing pictures of cars to sell work and my customers love it, because they can see the problem without coming down to our shop. A real time saver. I just would like tell you what a great software package this is.

David Pothier, Cars Unlimited, Inc., Edgartown, MA
9/28/04
(Former shop management system: Triad)


I have never had the pleasure of meeting or talking with you so allow me to introduce myself... I am another member of the "Service Center Scholars" 20 Group.  We now have 7 Service2000 users in the group [out of 18].  Of course I was aware of GenesisFour as a company but I knew nothing about your software.  I was hearing more and more about how good it was from the 20 Group guys.  As you might know I was at one time a very satisfied "Turbo-Mac" user, becoming less and less so after that company was sold in 1995.  Then when their phones suddenly went dead toward the end of 2003, I knew it was time to really make a decision.

 I emailed the 20 Group asking for advice on software.  Rick Banasik [The Motor Works, Winston-Salem, NC] answered me and said, "Call GenesisFour and buy Service2000...it's the best...you won't regret it.  DO IT!"  Russ Stein [Stein Automotive, 2 locations in Louisville, KY] had given me Fred's phone number.  Since I am a natural born procrastinator, I'm thankful that Fred called me first because he might still be waiting for me to call him!  The only other system I seriously considered was MotorTraxx by Scott Systems, but after my first conversation with Fred, I became convinced that GenesisFour was the company I wanted to deal with.  Never before had a company sales rep. been so genuinely concerned about my business success!

We have been on the system for over two months now and overall I really love it.  I am confident I made the right decision when choosing a new software provider.  I am continually impressed with the level of support your company provides.  Fred, GT, and Paul are always just a phone call away.  This really adds a feeling of security to a new user (who happens to be 3000 miles away).

-Mike Stevenson, Import Automotive, Loma Linda, CA
7/8/04
                                                                                 (Former shop management system: TurboMac)


"Some time back [in describing the plight of so many shop owners] you made a reference to Sisyphus, the character from Greek mythology who was condemned to roll the big stone up the mountain only to have to do it again and again for all eternity. Boy, did that one hit me right between the eyes!  I would propose that what you are doing with Service2000, for our industry, is akin to turning those big rocks into surfboards for all who choose to paddle out a ways and climb on. (I guessed you figured this out as well, considering your logo.)  At some point in the process, fear of trying is replaced by excited anticipation for the next wave. Not long thereafter, the forward motion becomes sure enough that the sharks biting at the surfboard can't keep up. In time, the Bonzai Pipeline will be a cakewalk."

                                                                                - Chuck Arnold, The Power Shop, Enumclaw, WA
3/4/03
                                                                                  (Former shop management system: Winworks)


"My shop has been on your software for over 10 years now. When we got started on your system, our shop was marginal at best. Within a short time after going live, we became an extremely profitable company and it has been like that ever since.  Quite literally, I have made at least a million dollars because of you. I am not kidding."

-Dan Gill, Exeter Motor Works, Exeter, NH
12/02/04


"GREAT SYSTEM. I'm looking forward to using everything it has to offer - the menu pricing, the unlimited-length recommendations that can be saved  - man that's a beautiful feature and a great time saver. This is a great product. Also, thanks so much for your persistence in recovering my data from my old system."

- Wade Lennan, Monaco Motors, Canoga Park, CA
11/22/03
                                                                                  (Former shop management system: TurboMac)


About the product...
"During our first week on the system, we sold $5800 of service in two days. I attribute much of this to the impact of Service2000's menu-priced color invoices, and the system's ability to email them to clients. How can anyone argue with an invoice that looks like this?  These invoices look fantastic, provide a clear explanation and expectation of the service needed, save countless hours of explanation, and really differentiate our workshop from other service facilities. I used Service2000 to sell a very satisfied first-time Saab 9-5 client $1216 worth of service on the first visit. Today we used Service2000 to pre-sell $1750 worth of work to a another first time Saab 9-5 client. Wow!"

"Thanks much for such a wonderful program. I wish I'd had it when I started off!"

- Bruce Howes, Atlantic Motorcar, Wiscasset, ME
4/01/04
(Former shop management system: GarageKeeper)


About the product...
"I just checked our sales for the month and our gross profit is UP by AT LEAST 20%. This is ALMOST ENTIRELY DUE TO USING Service2000."

- Lori Williams, Gary's Full Service Auto Repair, Aurora, CO
4/19/03
(Former shop management system: MS-DOS based)


About the product...
"Thank you for your continuing development of S2K. I can't say enough good things about the Windows version and heartily recommend it to all who ask."

- Rick Banasik, The Motor Works, Winston-Salem, NA
11/23/03
(Former shop management system: Autowise)


About the product...
"This program is so slick."

- David Pothier, Cars Unlimited, Edgartown, MA
6/26/03"
(Former shop management system: Triad)


About the product...
"As I told you on the phone I was tickled s***less with my Service2000 management program. I've been thinking a little bit since then about what I liked best about it. I see all the testimonials on the site about the reports and price matrices, and whatever; they're wonderful. The thing is, I'm a small one man shop, so I've got a pretty good feel for how the month, or week is going by whether I'm spending my time in the shop, or in the office on iATN. I've always had a tendency to look at the bottom line on an invoice, and too often think...Uh-Oh, that's more than I want to charge for this vehicle. The thing that has made Service2000 invaluable to me is the way it keeps different jobs separated out line by line. In the last 20 years, I've had three other invoicing programs, one just a general accounting program, one a custom written program, and CCI/Triad's Service writer program. With all three this deal about looking at the bottom line and saying Uh-oh was a problem, everything was lumped together on one invoice. With Service2000, I look at the brake line, and I look at the water pump line, and I look at the maintenance service line, and I think...do I want to adjust this....I know what I've got in it for parts, and I know what I've got in it for labor. If that's what the bottom line is, it's right...If I adjust it down, I'm just stealing from me, not a good thing to do. I don't like the term maximizing profit, that sounds sort of like the sort of thing a short sighted management guru would talk about. I've been in this business for myself for 25 years because I love what I do, and I just happen to get paid for it. Service2000's line by line feature just helps me get paid fairly for it."

- Bill Braun, Hardin Street Auto, Coldwater, OH 
7/25/04

 

Back to User Comments

 

For more information call
800-YES-GEN4
Print this page