Company Comments

Comments made by GenesisFour clients about our company.

"I have always been very satisfied with your company's customer service, you continue to exceed my expectations."

- Joe Tranchita, Advanced Auto Clinic, Chesterland, OH
7/19/05

"Just a note to let you know that as of Tuesday afternoon we are up and flying on the new computers and network. To quote Jerry Garcia, "what a long strange trip it's been". But it has been worth it. It is GREAT finally being networked. I only have one question: why the heck didn't you force me to do this long ago? I want to express my heartfelt appreciation to you for the great deal that you gave me. Business here in Twenty-Nine Palms has been slow with our Marines deployed and the need to purchase new computers and multi-user licenses could not have come at a worse time. The great pricing gave me greatly helped reduce the financial burden. Thank you.

I would also like to extend my gratitude and complements to your staff for their professionalism, knowledge and patience in helping me set up the system. Dimitri the Mad Greek, and George went above and beyond the call of duty to help someone who is functionally illiterate on computers. The support GenesisFour has provided and continues to provide is amazing and far beyond the normal levels of service today. Five years ago I was looking for service management software, you sold me on your product and your company. You have met and usually exceeded my expectations. I tell every shop owner I come in contact with about your product and your company. I will remain an extremely loyal and satisfied customer."

- Greg Mendoza, Superior Automotive, Twenty-Nine Palms, CA
5/20/04

"Everything about your company from the moment we first met has been nothing but first class."

- Gerry Frank, Auto Repair Technology, Brook Park, OH
2/9/04

"I have never had the pleasure of meeting or talking with you so allow me to introduce myself... I am another member of the "Service Center Scholars" 20 Group.  We now have 7 Service2000 users in the group [out of 18].  Of course I was aware of GenesisFour as a company but I knew nothing about your software.  I was hearing more and more about how good it was from the 20 Group guys.  As you might know I was at one time a very satisfied "Turbo-Mac" user, becoming less and less so after that company was sold in 1995.  Then when their phones suddenly went dead toward the end of 2003, I knew it was time to really make a decision.

 I emailed the 20 Group asking for advice on software.  Rick Banasik [The Motor Works, Winston-Salem, NC] answered me and said, "Call GenesisFour and buy Service2000...it's the best...you won't regret it.  DO IT!"  Russ Stein [Stein Automotive, 2 locations in Louisville, KY] had given me Fred's phone number.  Since I am a natural born procrastinator, I'm thankful that Fred called me first because he might still be waiting for me to call him!  The only other system I seriously considered was MotorTraxx by Scott Systems, but after my first conversation with Fred, I became convinced that GenesisFour was the company I wanted to deal with.  Never before had a company sales rep. been so genuinely concerned about my business success!

We have been on the system for over two months now and overall I really love it.  I am confident I made the right decision when choosing a new software provider.  I am continually impressed with the level of support your company provides.  Fred, GT, and Paul are always just a phone call away.  This really adds a feeling of security to a new user (who happens to be 3000 miles away)."

-Mike Stevenson, Import Automotive, Loma Linda, CA
7/8/04
                                                                                 (Former shop management system: TurboMac)

"I want you to know how inspirational to me it is to deal with professionals. When dealing with your team, I feel like it is a team I am glad to be a part of."

- Lee Rector, Black Forest Werkshop, Austin, Texas
12/6/02 

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